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Business Analytics

Track Performance,Grow Your Business

Monitor customer growth, credit usage, and revenue trends with comprehensive analytics. Make data-driven decisions to scale your AI chat business.

Real-time dataActionable insightsGrowth tracking

Comprehensive Analytics Dashboard

Track everything that matters for your partner business

Customer Metrics

  • Total customers count
  • Active vs inactive customers
  • Customer status breakdown
  • New customer acquisition trends
  • Retention and churn rates

Credit Metrics

  • Credit balance and allocation
  • Usage patterns and trends
  • Average consumption per customer
  • Purchase history tracking
  • Efficiency analysis

Business Performance

  • Revenue from subscriptions
  • Profit margins by plan
  • Monthly recurring value
  • Growth trends over time
  • Revenue per customer

Flexible Time Period Analysis

View your data across different timeframes

Last 30 days

Recent performance

Last 3 months

Quarterly trends

Last 12 months

Annual overview

Custom range

Specific periods

Customer Status Breakdown

Understand how your customers are distributed

Active

Regularly using service

Trial

On trial plans

Inactive

Not using service

Cancelled

Ended subscriptions

Churned

Left permanently

Understanding Usage Patterns

Customer Segments

  • • High usage customers (heavy credit consumers)
  • • Low usage customers (light users)
  • • Inactive customers (not using credits)
  • • Growth potential customers

Actionable Insights

  • • Identify upsell opportunities
  • • Optimize pricing strategies
  • • Improve customer retention
  • • Forecast business growth

Key Metrics to Monitor

Focus on these critical performance indicators

Customer Growth Rate

Are you acquiring new customers?

Healthy: >10% monthly
Warning: <5% monthly

Churn Rate

Are customers leaving too quickly?

Healthy: <5% monthly
Warning: >10% monthly

Credit Utilization

Are customers using your service?

Healthy: >70% usage
Warning: <40% usage

Average Revenue Per Customer

Is your pricing optimized?

Healthy: >$100/month
Warning: <$50/month

Profit Margins

Are you making sustainable profits?

Healthy: >30% margin
Warning: <20% margin

Real-Time Data Updates

Always work with the latest information

Customer data

Real-time updates

Credit usage

Updated hourly

Revenue calculations

Updated daily

Trend analysis

Calculated nightly

Analytics by Partner Tier

More advanced features with higher tiers

Explorer

  • Basic customer counts
  • Simple credit usage data
  • Limited historical data

Starter & Higher

Full Analytics
  • Detailed customer analytics
  • Advanced usage patterns
  • Full historical data
  • Export capabilities
  • Trend analysis

Analytics Best Practices

Make the most of your analytics data

Regular Monitoring Schedule

  • Review key metrics weekly
  • Monitor trends monthly
  • Deep dive quarterly
  • Annual strategic planning

Taking Action on Data

  • High Churn: Improve onboarding and support
  • Low Usage: Enhance customer education
  • Revenue Decline: Review pricing and value
  • Growth Opportunity: Invest in marketing

Start Tracking Your Success

Join successful partners using analytics to grow their AI chat business with data-driven decisions

Real-time customer dataHourly usage updatesActionable insightsGrowth tracking