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Genie9

Downtime is optional.

Business backup and disaster recovery from $10 a user. A file back in seconds, a server in minutes.

Start free trialSee pricing

Business: Free for 14 days · 3 users · no card

Also for your home, your clinic, your cameras and your website.

Organizations that have used Genie9 products since 2009

  • Duracell
  • Harvard Library
  • Zscaler
  • NV5
  • Magellan Aerospace
  • Habitat for Humanity
  • Caresyntax
  • Open Colleges
  • San Diego Zoo Institute for Conservation Research
  • USO
  • Bridgestone HosePower
  • Endeavour Mining
  • Coldwell Banker Evergreen Olympic Realty
  • Novolex
  • Ebix
  • Union Tank Car Company

Why teams trust Genie9

of data backed up
10 PB+
making backup software
Since 2009
data centers
US · UK · Europe
encryption
AES-256

Find your fit

What would you like to protect?

Pick what fits you. Every Genie9 product, in the one place it belongs.

Compare backup products

Backup and recovery for your company’s files, PCs and servers, priced per user or by the terabyte, and an assistant that answers your website’s visitors.

BigMind Resilience

Per user + per TB

Files, servers and full system images backed up offsite — with five ways to recover.

  • Search inside files; tamper-proof WORM
  • Five ways to recover, bare metal included
Start 14-day trial Pricing

BigMind Vault

From $91 / month

Cloud backup priced by the terabyte, not per user: one pool of storage for your whole team. Cloud backup only.

  • 10 TB for 25 users and 3 servers
  • Hot Storage for instant restore, plus Cold Storage
Start 14-day trial See Vault plans

Genie AI

Free plan

A chat widget trained on your own pages and documents. Answers visitors in their language, from your content, and hands over to your team when it matters.

  • Answers from your site, never the open internet
  • Live in minutes — paste one line of code
  • 100 conversations a month free, no card
Start free See how it works

What customers and the press say

“For 3 years, I never had to worry about my data.”
Richard JeremyCloud Computing Consultant
“Since day one, BigMind impressed us with everything they are capable of.”
William LeonardHead of Operations

For business · BigMind Resilience

Everything a backup should do. Included.

  • Ransomware Canary

    Ransomware gets in. Your clean backup stays.

    Decoy files are checked before every backup. If one changes, backups freeze at the last clean copy and you get an alert.

    How the Canary works

  • Search inside files

    Find a document by what it says, not its name.

  • AI Lens

    Faces and text in photos and scans become searchable.

  • Ops AI

    Ask it to check coverage or start a restore. You confirm.

  • Policies

    Set it once: hourly or daily, by user or by device.

  • Locked backups (WORM)

    Copies no one can change or delete, not even with your password. Pro.

  • Reports and audit

    Coverage, restores and access, ready for the auditor.

  • Every computer

    Windows, Mac and Linux, plus your servers.

  • Your region

    Data centers in the US, UK and Europe. AES-256.

Recovery

Five ways back from any disaster.

A deleted file, a dead laptop, a server hit by ransomware. Pick the fastest way back when it happens.

  1. 01SecondsBrowse FilesOne file, no full restore.
  2. 02~5 minAlways-ReadyWarm standby in the cloud. Add-on.
  3. 03~30–60 minInstant RecoveryBoot the backup in the cloud.
  4. 04~30–60 minCloud DesktopPay by the hour. First hour free.
  5. 05~2–3 hrsUSB restoreWhole machine, new hardware.

Whole-machine recovery for Windows and Linux. File backup for Windows, Mac and Linux.

How the five ways work

Pricing

Enterprise recovery. Small-business price.

Per user, or by the terabyte. Disaster recovery and Ransomware Canary come with every plan.

DR-Only

$5/ user / month

Machine recovery only

200 GB per user for images. Windows and Linux.

Most teams

Standard

$10/ user / month

Cloud backup + disaster recovery

500 GB per user. Disaster recovery, Canary, AI Lens.

Pro

$24/ user / month

For regulated teams

1 TB per user, a year of versions, locked backups (WORM).

BigMind Vault

$91/ month

Pay by the terabyte, not the head

10 TB for 25 users and 3 servers. Cloud backup only.

See Vault plans
BigMind Resilience: Start your 14-day free trial

Free for 14 days · 3 users · no card

Compare every plan · Over 50 users? Talk to sales · MSP or reseller? Partner programs

More for your business

Keep backups at the office. Let your website sell.

Free local backup for the machines that stay on site, and an assistant that answers your customers.

BigMind DR

A dead PC is just a restore away.

Whole-machine images on your own disk or NAS, restored to any hardware.

Freefor one device, for life

Download free Business plans
Genie Backup Manager AI

Say what to back up. Genie does it.

Your files on a drive, NAS or S3 bucket you own. No account, no subscription.

Freefor one PC

Download free Editions
Genie AI

Your website answers back.

A chat assistant that replies from your own pages, never the open internet.

100conversations a month, free

Start free See how it works

For your industry

Built for clinics and security teams.

The same recovery engine, shaped for medical imaging and for camera networks.

BigMind Medical Backup

Send the scan, not the CD.

Every study backed up, filed by patient and shared as a link. With a free DICOM viewer in the browser.

1 linkreplaces the patient CD

Start free trial For clinics
BigMind Medical’s patient grid with each patient’s imaging studies

For home

And for everyone at home.

The same care for your family’s photos, phones and private files.

BigMind Home

Every photo your family takes. Kept.

Phones and computers backed up together, for up to 5 people.

5 GBfree, on iPhone, Android, Windows, Mac and Linux

Get the app Plans
BigMind Home on a computer: the photo library from every device
BigMind Home on a phone: the Media screen with backed-up photos

What customers and the press say

Genie9 as featured onCNNCNETEngadgetPCWorldGizmodoTNWVentureBeat

Be ready before the bad day.

Start business trialGet BigMind Home free

Business: 14 days free, no card · Home: 5 GB free