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Pricing

Simple, Transparent Pricing

Start with a 14-day free trial. No credit card required.

Standard

For small teams and basic backup needs

$10/user/mo

Minimum 2 users

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500 GB Hot Storage per user
3 Devices per user
30-day versioning (5 versions)
Point-in-time restore
File sharing & comments
3 Client Workspaces
3 Automation rules
Email support (48h)
AI Lens
Server backup
WORM Compliance
MySQL/MSSQL backup
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Professional

For growing businesses with compliance needs

$24/user/mo

Minimum 2 users

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1 TB Hot Storage per user
5 Devices per user
1-year versioning (20 versions)
Point-in-time restore
File sharing & comments
10 Client Workspaces
Unlimited automation rules
Priority support (4h)
AI Lens
2 Servers included
WORM Compliance
MySQL backup included

Need more than 50 users? Custom requirements?

Contact Sales for Enterprise Pricing

Storage Add-ons

Need more storage? Add capacity anytime.

Hot Storage

For files you access frequently

$15/1 TB/mo

Retrieval: Instant

Cold Storage

For files accessed occasionally

$8/1 TB/mo

Retrieval: 3-5 hours

6-month commitment

Deep Freeze

For long-term archives

$5/1 TB/mo

Retrieval: 12-48 hours

12-month commitment

Other Add-ons

Extra Device

$2/device/mo

Beyond plan limit

Extra Workspace

$5/workspace/mo

Beyond plan limit

Extra Server (Standard)

$5/server/mo

Windows/Linux Server

Extra Server (Professional)

$3/server/mo

2 servers included

MSSQL Backup

$10/db/mo

Professional only

Full Comparison

Everything included in each plan

FeatureStandardProfessional
Storage & Devices
Hot Storage Included500 GB/user1 TB/user
Devices per User35
Servers Included02
Backup & Recovery
Version History30 days (5 versions)1 year (20 versions)
Point-in-Time Restore
MySQL Backup
MSSQL Backup$10/db add-on
Intelligence & AI
AI Lens
Automation Rules3 maxUnlimited
Security & Compliance
AES-256 Encryption
Two-Factor Auth
WORM Compliance
Legal Hold
Collaboration
Client Workspaces310
File Sharing
Support
Response Time48 hours4 hours
Priority Support

Pricing FAQs

Is there a free trial?

14-day free trial with full Standard features. No credit card required.

Can I mix Standard and Professional users?

Yes! Each user can be on a different plan based on their needs.

What happens if I exceed my storage?

You'll receive alerts at 80% and 95%. At 100%, new backups pause until you add storage.

Can I cancel anytime?

Yes. Access continues until period end. Data retained for 30 days after cancellation.

What payment methods do you accept?

Credit/debit cards (Visa, Mastercard, Amex) and ACH direct debit for US customers.

Do you offer enterprise pricing?

Yes, for 50+ users with custom requirements. Contact sales@bigmind.com.

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