For IT

The DR product IT teams actually want.

Real VSS Writer coordination, NTFS bitmap walks, content-defined dedup, DISM cross-hardware injection, Ops AI conversational admin, and fleet-wide dashboards. The technical depth Veeam ships — with SMB pricing and zero appliance lock-in.

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DR-Only $5/user/mo · Standard $10 · Pro $24 · Enterprise Custom · Annual saves 17%

No applianceNo 3-year lockPer user, not per deviceSOC 2 Type II infrastructure

recovery paths

a real RTO answer

uptime SLA

for the platform

0M+

files per device

supported at scale

Ops AI actions

conversational admin

The pain

The vendor stack is supposed to help. It usually doesn’t.

IT in the mid-market is overworked and understaffed — and the standard backup stack adds friction instead of removing it. BigMind Resilience is built to give you enterprise depth without the enterprise overhead.

Appliance & contract lock-in

Datto’s appliance model locks you into 3-year contracts and hardware refresh cycles. The "you must buy our box" model isn’t a fit for every site, and the SMB book pays for capabilities your fleet doesn’t need.

Operationally heavy enterprise tools

Veeam B&R is technically excellent and operationally heavy. It needs a Windows Server license, per-VM SKUs, and a half-day stand-up. The console is powerful and dense — you don’t get a lot of it for free.

No fleet-wide management

Macrium, Veeam Community, and built-in Windows Server Backup are fine for one machine. None of them give you fleet-wide management, central dashboards, or cross-site recovery orchestration.

App-consistent VSS

Backups that quiesce the application — and restores that boot.

Crash-consistent images are a gamble for SQL, Exchange, and Active Directory. BigMind Resilience coordinates the real Microsoft VSS Writers so the application is quiesced before the image is taken. On Pro, the full set is covered — SQL Server, Exchange, Active Directory, and Hyper-V — so the restore comes back clean, not corrupt.

Real Microsoft VSS Writer coordination — not a generic snapshot.
Full writer set on Pro: SQL Server, Exchange, Active Directory, Hyper-V.
Block-level imaging with an NTFS bitmap walk and content-defined dedup keeps backups fast, incremental, and small.

App-consistent VSS

BigMind Resilience app-consistent backup detail with VSS writer coordination and verification

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Where BigMind Resilience fits

The technical depth Veeam ships, without the overhead.

Six capabilities that map to what an IT team actually does day to day — protect the servers, recover fast on any hardware, and manage the whole fleet from one place.

Pro: full set

App-consistent VSS

Real Microsoft VSS Writer coordination across SQL Server, Exchange, Active Directory, and Hyper-V (the full set on Pro). Backups quiesce the application; restores boot.

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Fast, incremental

Block-level imaging

NTFS bitmap walk plus content-defined deduplication. Backups are fast, incremental, and small — without a per-machine babysitter.

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DISM injection

Cross-hardware restore

DISM driver injection in every USB recovery image. Restore to whatever hardware you have on hand, not the original SKU.

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Real RTO answer

Five recovery paths

Always-Ready VM, Instant Recovery, Cloud Desktop, USB / Full System Restore, and Browse Files. Pick the fastest path for the disaster you’re actually handling.

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70+ tool actions

Ops AI

Conversational backup admin with 70+ tool actions. Pull last week’s backup status across the fleet, schedule a job, or troubleshoot a failed restore in plain language.

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No per-site console

Fleet-wide dashboards

Central management for every protected device — backup health, storage, and alerts in one place. No per-site console to stand up.

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Five recovery paths

A real answer to “when are we back up?”

When a server goes down, you need a number — not a 12-hour rebuild. BigMind Resilience gives you five recovery paths and lets you pick the fastest for the disaster you’re handling. Always-Ready VM keeps a warm machine ready in our cloud; Cloud Desktop spins any backup as a metered Windows VM; cross-hardware restore boots on whatever hardware you have available.

Always-Ready VM — ~5 min failover, from $8/device/mo (priced by disk size, $8–$65).
Cloud Desktop — boot any backup as a metered Windows VM at $0.20–$0.40/hr; pay only while it runs.
USB / Full System Restore with DISM driver injection so the restore boots on hardware that isn’t the original SKU.

Recovery methods

BigMind Resilience recovery options — five recovery paths from a single backup image

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Ops AI

Conversational backup admin with 70+ tool actions.

Ops AI turns fleet administration into a conversation. Ask it to pull last week’s backup status across every protected device, schedule a job, or troubleshoot a failed restore — it executes real actions against the platform, not a chat-only summary. Fewer console clicks, faster answers, and a single place to manage the whole fleet.

Pull backup status across the entire fleet in plain language.
Schedule jobs, adjust policies, and triage failed restores conversationally.
70+ tool actions wired to the platform — a REST API is documented separately for your RMM.

Explore Ops AI

BigMind Ops AI streaming a live conversation to manage backups across the fleet

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Pricing

Per user, not per device. No appliance, no 3-year lock.

Billing is per user, so you’re not paying per protected machine. Annual saves 17%, and free migration assistance is available from Veeam, Druva, Acronis, or Datto on 50+ seats.