Users & Devices
Manage every device. Control every user.
One dashboard to manage your team's entire fleet — Windows, Mac, Linux, iOS, Android, plus Windows Servers. Full inventory, granular permissions, and centralized control built for IT administrators.
Click to enlargeDevice management
Inventory, configuration, monitoring.
Three jobs for every IT admin. The dashboard handles all three from one place.
Full device inventory
Auto-discovery of every connected device with complete details — OS version and architecture, storage capacity and usage, agent version and status.
Remote configuration
Push backup policies and settings to any device remotely — configure schedules, update agent settings, and apply retention policies without touching the endpoint.
Health monitoring
Real-time monitoring with proactive alerts — device online/offline status, backup success/failure alerts, and storage-capacity warnings.
Platforms
One dashboard. Every device.
BigMind Resilience runs on every platform your fleet uses — and the dashboard treats them all uniformly. Same agent, same policies, same monitoring.
Windows
Windows 7, 8, 10, and 11.
macOS
macOS 10.13 and later.
Linux
Ubuntu, CentOS, and Debian.
iOS
iOS 14 and later.
Android
Android 8 and later.
Windows Server
Seat-based licensing, managed from the same dashboard.
Servers protected alongside desktops.
Servers get a dedicated tab in the dashboard with seat-based licensing and real-time status — no separate console, no separate billing. Available on the Pro tier and up.
- Dedicated Servers tab with license seat management.
- Full server inventory — platform, files, last backup.
- Per-user tagging and policy assignment.
- Export CSV on any tab for compliance reporting.
Click to enlargeClick any user. See their entire backup profile.
Click any user row to see storage usage across Hot / Cold / Deep Freeze, every device organized by type, and backup history at a glance — without paging through three screens.
- Storage tiers — Hot, Cold, and Deep Freeze usage per user.
- Device types — PC, mobile, and server, organized automatically.
- Backup status — per-device tracking, not just a single roll-up.
- Cloud services — Cloud Drive usage included in the same view.
Click to enlargeScale
Manage hundreds of users without manual work.
Bulk tools handle the operational scale that defeats spreadsheet-driven IT — and zero-touch deployment is on the way for Enterprise.
Bulk operations
CSV bulk import of users, batch device assignment, mass policy deployment, group permission updates, bulk license management, and multi-device enrollment — the operational scale that defeats spreadsheet-driven IT.
Zero-touch deployment
Single-line MSI install with an ENROLLMENT_TOKEN — works with GPO, SCCM, JAMF, and Intune. Silent installation, auto-enrollment on first launch, no user interaction required.
Access control
Granular control over who can do what.
Three primary roles, each scoped to a clear set of capabilities — plus optional View-Only and Approver roles on Pro and up. SSO / SAML on Pro and Enterprise integrates with your identity provider, so there is no separate password management.
Owner
Full control, including billing.
Admin
Manage users, devices, and policies.
Member
Access own files only.
An org-wide pool, not stranded per-user budgets.
Storage on Resilience tiers is purchased as an org pool — 200 GB / 500 GB / 1 TB / 2 TB+ per user, multiplied by user count. Quotas are enforced per user, but the pool is shared: a heavy user does not fail backup while a light user wastes capacity.
- Per-user quotas enforced against a shared org pool.
- Reassign capacity instantly as your team changes.
- Workspaces: 10 on Standard, unlimited on Pro.
Click to enlargeTake control of every device.
Users & Devices management is included on every paid Resilience tier.