Editions
Buy it once.
Own it for ever. A year of updates is included.
Free
For one PC at home.
$0for ever · 1 PC
- 2 backup jobs
- Local and USB drives
- Full and incremental
- Restore anything, always
- 10 Genie prompts a month
Windows x64 · 17.4 MBalso for ARM64
Home
For the PCs at home.
$39one-time · 2 PCs
- Unlimited jobs
- AES-256 encryption
- Network shares and NAS
- Second copy to a drive or NAS
- Differential and mirror
- 40 Genie prompts a month
2 PCs per licence
Windows x64 · 17.4 MBalso for ARM64
Pro
For work and small offices.
$79one-time · 2 PCs
- Everything in Home
- S3-compatible cloud
- Second copy to an S3 bucket
- Runs when signed out
- Commands before and after
- 100 Genie prompts a month
2 PCs per licence
Windows x64 · 17.4 MBalso for ARM64
Server
For one Windows server.
$199one-time · 1 server
- Everything in Pro
- Windows Server 2016 to 2025
- Server Core included
- Priority email support
- 300 Genie prompts a month
1 server per licence
Windows Server, x64 · 17.4 MB
Changed your mind? A full refund within 14 days of buying, no questions asked. Refund policy · Licence agreement
Free and Home are for personal, non-commercial use. For a business or other organisation, choose Pro or Server.
Prices in US dollars. Tax, where it applies, is shown at checkout before you pay. Upgrading later needs no reinstall: enter the key under Account, or sign in.
Several PCs or servers? Buy several licences.
The more licences in one order, the less each one costs.
| Licences in one order | You save | Home, each | Pro, each | Server, each |
|---|---|---|---|---|
| 1–2 | – | $39 | $79 | $199 |
| 3–4 | 15% | $33 | $67 | $169 |
| 5–9 | 25% | $29 | $59 | $149 |
| 10 or more | 30% | $27 | $55 | $139 |
A Home or Pro licence covers 2 PCs, a Server licence 1 server. Buy several as one key whose PCs or servers add up, or as a key for each licence.
Everything, side by side.
Restore has a tick in every column. It is never gated.
| Edition | Free$0for ever · 1 PCDownload free | Home$39one-time · 2 PCsSeveral? Save up to 30% | Pro$79one-time · 2 PCsSeveral? Save up to 30% | Server$199one-time · 1 serverSeveral? Save up to 30% |
|---|---|---|---|---|
| The licence | ||||
| Price | $0 | $39 once | $79 once | $199 once |
| PCs or servers per licence | 1 PC | 2 PCs | 2 PCs | 1 server |
| Backup jobs | 2 | Unlimited | Unlimited | Unlimited |
| New versions | Every one | 1 year included | 1 year included | 1 year included |
| Email support | Help centre | 1 year included | 1 year included | Priority |
| Where it goes | ||||
| This PC and USB drives | ||||
| Network shares and NAS | ||||
| S3-compatible cloud | ||||
| Second copy of every backup | Drive or NAS | Drive, NAS or S3 | Drive, NAS or S3 | |
| Locked S3 backups nobody can change | ||||
| Backing up | ||||
| Full and incremental | ||||
| Differential and mirror | ||||
| Compression | ||||
| AES-256 encryption | ||||
| Open files, through a snapshot | ||||
| Filters and exclusions | ||||
| Files of any size, FAT32 drives included | ||||
| Running itself | ||||
| Schedules | ||||
| Every 15 or 30 minutes | ||||
| Two cadences in one job | ||||
| Runs with nobody signed in | ||||
| The service as a domain or local account | ||||
| Keep by age, rotation | ||||
| Commands before and after | ||||
| CPU, disk and bandwidth limits | ||||
| Email alerts | ||||
| A daily summary email | ||||
| Webhooks | ||||
| Getting it back | ||||
| Find — search every backup | ||||
| Checks of old backups | ||||
| Restore | ||||
| Ask Genie | ||||
| Prompts per month | 10 | 40 | 100 | 300 |
| Server only | ||||
| Windows Server 2016 to 2025, Server Core included | ||||
| MySQL databases | Coming soon | |||
| Microsoft SQL Server databases | Coming soon, add‑on | |||
| Disk images and bare-metal recovery | Coming soon, add‑on | |||
The licence
- Price
- Free$0Home$39 oncePro$79 onceServer$199 once
- PCs or servers per licence
- Free1 PCHome2 PCsPro2 PCsServer1 server
- Backup jobs
- Free2HomeUnlimitedProUnlimitedServerUnlimited
- New versions
- FreeEvery oneHome1 year includedPro1 year includedServer1 year included
- Email support
- FreeHelp centreHome1 year includedPro1 year includedServerPriority
Where it goes
- This PC and USB drives
- FreeHomeProServer
- Network shares and NAS
- FreeHomeProServer
- S3-compatible cloud
- FreeHomeProServer
- Second copy of every backup
- FreeHomeDrive or NASProDrive, NAS or S3ServerDrive, NAS or S3
- Locked S3 backups nobody can change
- FreeHomeProServer
Backing up
- Full and incremental
- FreeHomeProServer
- Differential and mirror
- FreeHomeProServer
- Compression
- FreeHomeProServer
- AES-256 encryption
- FreeHomeProServer
- Open files, through a snapshot
- FreeHomeProServer
- Filters and exclusions
- FreeHomeProServer
- Files of any size, FAT32 drives included
- FreeHomeProServer
Running itself
- Schedules
- FreeHomeProServer
- Every 15 or 30 minutes
- FreeHomeProServer
- Two cadences in one job
- FreeHomeProServer
- Runs with nobody signed in
- FreeHomeProServer
- The service as a domain or local account
- FreeHomeProServer
- Keep by age, rotation
- FreeHomeProServer
- Commands before and after
- FreeHomeProServer
- CPU, disk and bandwidth limits
- FreeHomeProServer
- Email alerts
- FreeHomeProServer
- A daily summary email
- FreeHomeProServer
- Webhooks
- FreeHomeProServer
Getting it back
- Find — search every backup
- FreeHomeProServer
- Checks of old backups
- FreeHomeProServer
- Restore
- FreeHomeProServer
Ask Genie
- Prompts per month
- Free10Home40Pro100Server300
Server only
- Windows Server 2016 to 2025, Server Core included
- FreeHomeProServer
- MySQL databases
- FreeHomeProServerComing soon
- Microsoft SQL Server databases
- FreeHomeProServerComing soon, add‑on
- Disk images and bare-metal recovery
- FreeHomeProServerComing soon, add‑on
In every edition, More from Genie9 in the app shows our other products: BigMind for recovery and phone backup, and Nygma Cloud for a private cloud. A purchased licence can hide it.
When the year of updates ends.
Backups run
Every schedule, exactly as before.
Restores work
From any set, for ever.
Versions stay
Everything released in your year is yours.
Two changes
New versions need renewal. Genie drops to 10 prompts.
Another year of updates is optional; the app tells you the price before you renew.
Fifteen days to try it. No account.
Home, Pro or Server, no card. When it ends, backups pause until you choose: buy, or keep two jobs on Free (not on a server). Nothing is deleted.
Questions.
Is it a subscription?
No. You pay once and own the licence. A year of updates and support is included. When it ends, nothing stops: you keep every version released in that year, and renew only if you want newer ones.
What happens when the year of updates ends?
Backups keep running and restores keep working. New versions need a renewal, and Ask Genie drops to the Free allowance of 10 prompts a month. The app tells you the date, and the price before you renew.
Do I need to reinstall when I upgrade?
No. Enter the key in the app under Account, or sign in, and the edition switches on the spot. Jobs, backups and settings stay as they are.
Can I restore on the Free edition?
Yes, always. There is no edition check anywhere on the restore path: not on Free, not after a trial, not after a licence lapses, not for encrypted sets or sets from another PC.
What does the trial do when it ends?
Every trial is fifteen days, of Home, Pro or Server, with no account, e-mail or key. From six days out the app tells you how long is left. When it ends, backups pause until you choose: buy an edition, or keep up to two jobs on Free. On Windows Server there is no Free: buy Server or enter a key. Nothing is deleted, and restore always works.
Can I use Home for my business?
No. Free and Home are for personal, non-commercial use. A business, or any other organisation, needs Pro or Server. A Pro licence covers 2 PCs; for more PCs, buy several licences in one order.
Is there a discount for several licences?
Yes, on Home, Pro and Server. Buy them in one order: 3 or 4 save 15%, 5 to 9 save 25%, 10 or more save 30%. You choose one key whose PCs or servers add up, or a key for each licence, and a renewal keeps the same saving.
Can I get my money back?
Yes. Within 14 days of buying a licence from Genie9, ask for a full refund, no questions asked. The licence is then cancelled: jobs you set up keep running, new ones follow Free, and restore always works. Renewals are not refunded.
Why is Ask Genie limited to a number of prompts?
Every prompt is answered by a model that costs money, so each edition includes a monthly allowance. The app always shows how many you have left.
Start with the free one.
Two jobs, unlimited restores. No account, no card.