Skip to main content

Reliability

A backup is a claim. This one is checked.

Every disk, USB and NAS run reads back what it wrote before it calls itself done.

Click to enlarge

Not done until it’s read back.

Each file is read back and compared with its manifest. On disk, USB and NAS; not on cloud.

  • SHA-256 per file, checked again at restore
  • The report says how many files were checked
  • Encrypted too, if you like: AES-256, from Home

How encryption works

Click to enlarge

When a drive is pulled

Pull the drive out. Nothing breaks.

The run waits up to fifteen minutes for the drive, then carries on or stops cleanly.

  1. 1

    Pulled mid-run

    The run pauses: Waiting for the destination.

  2. 2

    Plugged back in

    The backup carries on by itself.

  3. 3

    Still gone

    After fifteen minutes it stops, and says so.

A half-written set never passes for a whole one. A restore can wait for the drive too.

It understands chains.

Keep by age or by count. A chain is removed whole, never cut from the middle.

Week 1
  1. SunFull
  2. MonInc
  3. TueInc
  4. WedInc
  5. ThuInc
  6. FriInc
  7. SatInc
Week 2
  1. SunFull
  2. MonInc
  3. TueInc
  4. WedInc
  5. ThuInc
  6. FriInc
  7. SatInc
Week 3
  1. SunFull

“Keep 7 days”: the first week’s chain goes, whole, once its newest set is more than 7 days old.

Keep by count in every edition; by age and rotation from Home.

Every error has a number and a fix.

What happened, what to do, and a button that does it.

E-DEST-004
The removable drive isn’t connected.Connect it, then run the job again.
Retry
E-DEST-002
Not enough space on the destination.Free space, change the destination, or lower retention.
Change destination
E-VSS-001
Open-file support (VSS) needs administrator rights.Restart elevated, or continue without it.
Restart elevated

How you hear about it.

Notifications

For failures, skips, a missing drive, or every run.

EmailHome

Result, counts and skipped files, from Genie9 or your server.

WebhooksPro

A JSON POST to a URL you own.

Activity

Every run and restore, on one screen.

Know it worked.

Verification in every edition. Email from Home, webhooks in Pro.