Manage Billing,Purchase Credits
Handle all financial aspects of your partner account. Purchase credits at wholesale rates, manage invoices, and track payment history with secure Stripe processing.
How the Credit System Works
Purchase at wholesale, sell at retail, keep the profit
Credit Economics
- Purchase at Wholesale
Buy credits at your tier's discount rate (15-50% off)
- Sell at Your Price
Set any retail price above wholesale cost
- Keep the Margin
100% of profit above wholesale is yours
Tier 4 Example
Important: Credits Never Expire While Active
Credits roll over for 12 months while you maintain or upgrade your tier. Build reserves for growth, handle seasonal fluctuations, and protect your investment.
Complete Billing Management
Everything you need to manage your partner finances
Credit System
Purchase credits at wholesale rates, sell at retail prices
- Buy credits based on your tier discount
- Credits never expire while account active
- 12-month rollover on unused credits
- Bulk purchase options available
Invoice Management
Track all transactions and download for accounting
- Automatic invoice generation
- PDF download for records
- Tax-compliant documentation
- Detailed transaction history
Payment Security
Secure payment processing via Stripe
- PCI-compliant processing
- Multiple payment methods
- Secure card storage
- Instant payment confirmation
Flexible Purchasing
Buy credits when you need them
- No forced auto-renewal
- Purchase any amount
- Immediate credit availability
- Volume discounts available
Accepted Payment Methods
Credit Cards
Debit Cards
Bank Transfer
Secure Processing via Stripe
PCI-compliant, encrypted, instant confirmation
Invoice Management
Invoice List Features
- Invoice number and date
- Amount and payment status
- PDF download option
- Tax-compliant documentation
Payment received and processed
Awaiting payment
Not yet finalized
Voided invoice
Common Billing Scenarios
How to handle typical billing situations
Running Low on Credits
- Email notifications sent automatically
- Dashboard warning displayed
- Purchase credits before depletion
- Consider enabling auto-reload
Failed Payment
- Immediate notification sent
- Update payment method
- Retry the transaction
- Contact support if needed
Need Tax Exemption
- Contact support team
- Provide exemption certificate
- Future purchases tax-free
- Updated invoices generated
Bulk Purchase Request
- Contact account manager
- Discuss volume discounts
- Custom payment terms
- Enterprise arrangements
Billing Best Practices
Optimize your billing management for success
Monitor Usage
- Check credit balance daily
- Review usage patterns
- Plan purchases in advance
- Set up balance alerts
Optimize Costs
- Upgrade tier for better discounts
- Time bulk purchases strategically
- Track customer efficiency
- Adjust pricing for margins
Stay Organized
- Download invoices monthly
- Keep payment methods updated
- Track expenses for taxes
- Maintain purchase history
Tax Information
How taxes are handled in the billing system
Sales Tax
- • Automatically calculated based on location
- • Included in total price
- • Shown separately on invoices
- • Compliant with local regulations
Tax Exemption
- • Contact support for exemption
- • Provide exemption certificate
- • Future purchases tax-free
- • Updated invoices generated
Billing Support
Get help with billing questions and issues
Contact Information
billing@genie9.com
24-48 hour response
Include Details
Invoice numbers, amounts, dates
Common Issues
- • Payment declined - verify card info
- • Invoice not received - check spam
- • Credit balance incorrect - review usage
- • Refund requests - case-by-case basis
Ready to Start Selling?
Set up your billing, purchase credits at wholesale rates, and start building your profitable AI chat business