Your Domain,Your Brand
Use your own domain for the AI chat portal. Complete white-label experience with automatic SSL certificates and global CDN delivery.
Simple 4-Step Setup
Configure your custom domain in minutes
Choose Your Subdomain
Select a subdomain like chat.yourdomain.com or ai.yourdomain.com
chat.yourcompany.comAdd CNAME Record
Point your subdomain to our servers via CNAME record
CNAME → custom.genie9.comAutomatic SSL
We automatically provision SSL certificates for security
https://chat.yourcompany.comVerify & Activate
Test your domain and start using your branded URL
Live in 2-10 minutesWhy Use a Custom Domain?
Professional appearance and complete branding control
Complete White-Label
Your customers never see genie9.com - everything runs on your domain
Automatic SSL/HTTPS
Free SSL certificates automatically provisioned and renewed
Instant Activation
Domain typically works within 2-10 minutes after DNS propagation
Global CDN
Fast loading worldwide with our content delivery network
DNS Configuration Example
Add this CNAME record to your DNS provider
Important Notes:
- • Use a subdomain (chat.domain.com), not root domain (domain.com)
- • DNS propagation typically takes 2-10 minutes
- • SSL certificates are provisioned automatically
- • Contact support if domain doesn't work after 1 hour
DNS Provider Propagation Times
How quickly your domain will be ready
GoDaddy
Namecheap
Cloudflare
Google Domains
AWS Route 53
Others
Tier Availability
Custom domains available on Business tier and above
Ready to Use Your Own Domain?
Upgrade to Business tier or above to unlock custom domain support with automatic SSL