Complete ControlOver Every Customer
Manage customer accounts, track usage, handle billing, and monitor conversations - all from your centralized partner dashboard.
Powerful Management Tools
Everything you need to support and grow your customer base
Customer Overview
See all customers, their plans, usage, and billing status at a glance
- Customer list with search
- Plan and subscription details
- Usage statistics
- Last activity tracking
Billing Management
Handle all aspects of customer billing and subscriptions
- View payment history
- Manage subscriptions
- Process refunds
- Update payment methods
Conversation Access
Full visibility into all customer AI chat conversations
- Read all conversations
- Search chat history
- Export transcripts
- Monitor quality
Usage Analytics
Track how customers use your AI chat service
- Messages per customer
- Peak usage times
- Feature utilization
- Engagement metrics
Deep Customer Insights
Track every metric that matters for customer success
Total Conversations
Number of chat sessions started
Messages Sent
Total messages exchanged
Average Session Time
How long visitors engage
Resolution Rate
Successfully answered queries
Lead Capture Rate
Visitors who share email
Revenue Generated
Monthly subscription value
Complete Management Capabilities
Take any action needed to support your customers
Account Actions
- •Pause/resume subscriptions
- •Change customer plans
- •Apply discounts
- •Send password resets
- •Update customer info
Billing Actions
- •View invoices
- •Process refunds
- •Add credits
- •Update cards
- •Download receipts
Support Actions
- •View conversations
- •Export chat logs
- •Send messages
- •Access knowledge base
- •Track issues
Analytics Actions
- •Export usage data
- •Generate reports
- •Track trends
- •Monitor performance
- •Set alerts
Intuitive Dashboard Interface
All customer information in one organized view
Customer List
Searchable list of all customers with key metrics
Subscription Details
Plan type, billing cycle, next payment date
Usage Metrics
Messages, conversations, engagement stats
Quick Actions
One-click access to common management tasks
Security & Privacy
Your customer data is protected with enterprise-grade security
Data Protection
- 256-bit encryption
- GDPR compliant
- Regular backups
- Secure data centers
Access Control
- Role-based permissions
- Activity audit logs
- Two-factor authentication
- IP whitelisting available
Customer Management Best Practices
Tips for providing excellent customer service
Monitor Usage Patterns
Watch for customers approaching plan limits and proactively suggest upgrades. Identify low-usage customers who might need help getting more value.
Review Conversations Regularly
Check AI chat quality by reviewing customer conversations. Look for areas where the AI needs improvement and update knowledge bases accordingly.
Engage Proactively
Send helpful tips, feature announcements, and success stories. Keep customers engaged and show them how to get more value from your service.
Ready to Start Managing Customers?
Sign up free to access the partner dashboard and start building your customer base