AI SupportThat Scales With You
Stop hiring support agents every time you grow. Let AI handle customer queries while your team focuses on building great products.
Why SaaS Companies Choose Genie AI
Built for Modern SaaS
Everything you need to deliver exceptional support
Reduce Support Costs by 90%
Pay per conversation, not per seat. Handle thousands of support threads affordably.
Scale Without Hiring
AI handles growing support volume automatically as your user base expands.
24/7 Instant Support
Never miss a customer query with round-the-clock AI assistance.
Train on Your Knowledge
AI learns from your docs, website, and custom content for accurate answers.
Global Language Support
AI conversations in 100+ languages, interface in 12 major languages.
Smart Lead Capture
Optional email capture with magic link authentication - no passwords needed.
Everything Your SaaS Needs
Comprehensive features designed for software companies
AI Training
- Website content scanning
- Document upload (PDF, DOC, TXT)
- Custom knowledge base
- Link collection for specific pages
Conversation Intelligence
- 8 automatic visitor segments
- Sentiment analysis
- Urgency detection
- Smart tagging system
Analytics & Insights
- Real-time metrics dashboard
- Performance tracking
- Visitor insights
- Conversation analytics
Customization
- 6-tab widget configuration
- Custom branding & colors
- Email template editor
- White-label option (Enterprise)
Transform Your Support
See how AI changes common support scenarios
Feature Questions
Wait for agent to research and explain
AI instantly provides accurate answers from your docs
Onboarding Help
Schedule demo calls or create videos
AI guides users through setup step-by-step
Bug Reports
Agent manually collects information
AI gathers details and sentiment analysis
Pricing Inquiries
Sales team needs to follow up
AI explains plans based on your pricing docs
Documentation
Users search through help center
AI finds and explains relevant docs instantly
Your Potential Savings
Based on typical SaaS support metrics
Without AI
With Genie AI
Monthly Savings
$6701
Annual Savings: $80412
SaaS Success Story
How a growing SaaS transformed their support
The Challenge
Growing support tickets overwhelming small team
The Solution
Deployed Genie AI for first-line support
- Scanned entire documentation site
- Uploaded product guides and FAQs
- Configured auto-responses for common queries
- Set up email capture for complex issues
The Results
- 80% of queries resolved by AI
- Response time: hours → seconds
- Support team freed for product work
- Customer satisfaction improved
- Significant cost savings
Get Started in Minutes
Simple setup process for SaaS companies
Sign Up
Create your account and get 50 free conversations/month
Train Your AI
Scan your docs site and upload product guides
Install Widget
Add one line of code to your app
Go Live
Start handling support automatically
Ready to Transform Your SaaS Support?
Join growing SaaS companies using AI to deliver exceptional support at scale