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For SaaS Companies

AI SupportThat Scales With You

Stop hiring support agents every time you grow. Let AI handle customer queries while your team focuses on building great products.

Reduce support costs by up to 90%
100+ language AI conversations
Train on your docs & website

Why SaaS Companies Choose Genie AI

Average Cost Reduction90%
Setup Time5 min
Languages Supported100+
Conversations/Month60K

Built for Modern SaaS

Everything you need to deliver exceptional support

Reduce Support Costs by 90%

Pay per conversation, not per seat. Handle thousands of support threads affordably.

Scale Without Hiring

AI handles growing support volume automatically as your user base expands.

24/7 Instant Support

Never miss a customer query with round-the-clock AI assistance.

Train on Your Knowledge

AI learns from your docs, website, and custom content for accurate answers.

Global Language Support

AI conversations in 100+ languages, interface in 12 major languages.

Smart Lead Capture

Optional email capture with magic link authentication - no passwords needed.

Platform Features

Everything Your SaaS Needs

Comprehensive features designed for software companies

AI Training

  • Website content scanning
  • Document upload (PDF, DOC, TXT)
  • Custom knowledge base
  • Link collection for specific pages

Conversation Intelligence

  • 8 automatic visitor segments
  • Sentiment analysis
  • Urgency detection
  • Smart tagging system

Analytics & Insights

  • Real-time metrics dashboard
  • Performance tracking
  • Visitor insights
  • Conversation analytics

Customization

  • 6-tab widget configuration
  • Custom branding & colors
  • Email template editor
  • White-label option (Enterprise)

Transform Your Support

See how AI changes common support scenarios

Feature Questions

Traditional

Wait for agent to research and explain

With Genie AI

AI instantly provides accurate answers from your docs

Onboarding Help

Traditional

Schedule demo calls or create videos

With Genie AI

AI guides users through setup step-by-step

Bug Reports

Traditional

Agent manually collects information

With Genie AI

AI gathers details and sentiment analysis

Pricing Inquiries

Traditional

Sales team needs to follow up

With Genie AI

AI explains plans based on your pricing docs

Documentation

Traditional

Users search through help center

With Genie AI

AI finds and explains relevant docs instantly

ROI Calculator

Your Potential Savings

Based on typical SaaS support metrics

Without AI

Support Agents3
Cost per Agent$3500/mo
Avg Handle Time15 min
Satisfaction72%
Total Monthly Cost$10500

With Genie AI

Support Agents1
Agent Cost$3500/mo
Genie AI Cost$299/mo
Avg Handle Time2 min
Satisfaction89%
Total Monthly Cost$3799

Monthly Savings

$6701

Annual Savings: $80412

Real Results

SaaS Success Story

How a growing SaaS transformed their support

Project Management SaaS
10,000+ users

The Challenge

Growing support tickets overwhelming small team

The Solution

Deployed Genie AI for first-line support

  • Scanned entire documentation site
  • Uploaded product guides and FAQs
  • Configured auto-responses for common queries
  • Set up email capture for complex issues

The Results

  • 80% of queries resolved by AI
  • Response time: hours → seconds
  • Support team freed for product work
  • Customer satisfaction improved
  • Significant cost savings

Get Started in Minutes

Simple setup process for SaaS companies

1

Sign Up

Create your account and get 50 free conversations/month

2

Train Your AI

Scan your docs site and upload product guides

3

Install Widget

Add one line of code to your app

4

Go Live

Start handling support automatically

Ready to Transform Your SaaS Support?

Join growing SaaS companies using AI to deliver exceptional support at scale

50 free conversations/month5-minute setupNo credit card required
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