Enterprise Features
at Prices That Make Sense
No hidden fees. No per-seat pricing. Just powerful AI chat that grows with you.
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💡 AI-First Pricing Comparison
Genie AI: All AI features included - GPT-5, unlimited conversations, no hidden fees
Intercom Fin AI: $473/month - Base plan + $0.99/resolution + $35/agent for Copilot
💰 You save $324/month by choosing AI-first pricing!
Why We Charge Per Conversation, Not Per Message
One price covers the entire customer journey - from first hello to problem solved
❌ Per-Message Pricing
What others do
- Complex issues cost more
- Encourages shorter, less helpful responses
- Unpredictable monthly costs
- Penalizes thorough support
✨ Per-Conversation Pricing
The Genie AI way
- Same price for simple or complex issues
- AI focuses on resolution, not message count
- Predictable costs based on customer volume
- Encourages comprehensive support
4,000 Conversations/Month
Complete customer support threads from start to resolution
Conversation Cost Calculator
Find the perfect plan based on your customer volume
Your Requirements
Recommended Plan
$299/moMonthly Cost Comparison
💰 Monthly Savings vs Human Agents: $119,701(100% cost reduction)
Choose Your Plan
Start free, upgrade when you need
Genie AI: Powered by GPT-5 with no additional AI costs
Free
Get started for free
Genie Starter
Perfect for small teams
Genie Professional
Most popular choice
Genie Business
For growing teams
Genie Enterprise
For large organizations
Need custom enterprise features or volume pricing?
Contact SalesFrequently Asked Questions
What exactly is a conversation?
A conversation is one complete customer support thread - from their first message until their issue is resolved. Whether it takes 2 messages or 20, it counts as just 1 conversation. This is fairer than per-message pricing.
Why is conversation-based pricing better?
It aligns our incentives with yours - resolving issues quickly and thoroughly. Unlike per-message pricing, we don't penalize complex issues or thorough support. Your costs are predictable based on customer volume, not message count.
How do conversations compare to traditional support costs?
Human agents cost $15-25 per conversation. Traditional chatbots cost $2-5. Genie AI costs less than $0.05 per conversation - that's 300-500x cheaper than human support with GPT-5 quality.
What happens if I exceed my conversation limit?
We'll notify you when you reach 80% and 100% of your limit. You can upgrade anytime for immediate additional conversations, or wait for your monthly reset. We never cut off service unexpectedly.
Can I change plans anytime?
Yes! Upgrade, downgrade, or cancel anytime. Upgrades take effect immediately with prorated billing. Downgrades take effect at the next billing cycle.
Do unused conversations roll over?
Conversations reset monthly and don't roll over. However, our plans are designed with buffer room - most customers use 60-80% of their limit.
How does the free plan work?
Start with 50 free conversations per month forever - no credit card required. Perfect for testing or very small businesses. Includes all core features like white labeling and API access.
Is there a setup fee or hidden costs?
No setup fees, no hidden costs, no per-agent fees. Just the monthly subscription price. The only exception is BYOAI plans where you pay your AI provider directly.
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