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Admin Dashboard

Powerful DashboardComplete Control Center

Manage conversations, track analytics, configure your AI, and monitor performance - all from one intuitive dashboard.

4-milestone setup tracker
6-tab widget configuration
AI knowledge management
Real-time conversation analytics
Quick Setup

Dashboard Setup Milestones

Track your progress with 4 simple steps

Account Created
Complete
Widget Configured
Pending
Widget Installed
Pending
First Conversation
Pending

Complete Dashboard Features

Everything you need to manage your AI chat support

Real-Time Dashboard Metrics

Monitor your support performance with live metrics

  • Active conversations counter
  • Today's messages tracking
  • Average response time
  • Unique visitors count

Conversation Management

Complete conversation history with smart analysis

  • AI-powered visitor segmentation
  • Sentiment analysis tracking
  • Tag and category system
  • Export conversation data

AI Knowledge Center

Train your AI with website content and documents

  • Website content scanning
  • Document upload support
  • Knowledge base management
  • Custom API provider option

6-Tab Widget Configuration

Complete control over your chat widget

  • General settings & domains
  • Email template customization
  • Appearance & styling
  • Advanced configurations

Analytics & Insights

Track performance and visitor behavior

  • Performance metrics tab
  • Visitor insights analysis
  • Daily trends visualization
  • Usage & cost tracking

Storage Management

Monitor and manage your data storage

  • Visual usage gauge
  • Storage quota tracking
  • File management system
  • Plan-based limits
Widget Settings

6-Tab Configuration System

Complete control through organized settings tabs

Settings Interface

General

Basic settings and domain configuration

  • Site name and domain setup
  • Widget visibility controls
  • Auto-open behavior
  • Timezone configuration

Email Templates

Customize automated email communications

  • 7 customizable templates
  • Welcome email settings
  • Conversation transcripts
  • Notification emails

Appearance

Visual customization and branding

  • Color scheme selection
  • Widget position & size
  • Greeting messages
  • Style presets

Email Capture

Lead capture configuration

  • Capture timing settings
  • Optional skip option
  • Name requirement toggle
  • Custom capture messages

Notifications

Alert preferences and webhooks

  • Email notifications
  • Webhook integrations
  • Alert conditions
  • Team notifications

Advanced

File uploads and additional options

  • File attachment settings
  • Size limit configuration
  • Allowed file types
  • Data retention settings
Conversations

Advanced Conversation Analysis

AI-powered insights for every interaction

AI-Powered Segmentation

8 automatic visitor segments

New Visitors
Returning Users
High Intent
Support Seekers

Sentiment Analysis

Real-time emotional tracking

Positive/Negative detection
Urgency levels
Satisfaction scores
Trend analysis

Smart Tagging

Automatic and custom tags

Topic classification
Priority levels
Status tracking
Custom categories
Live Chat
AI Training

AI Knowledge Center

Train your AI with your website content and custom documents

Knowledge Sources

Website Scanning
Automatically extract content from your website
Document Upload
Upload PDFs, docs, and text files
Custom Responses
Add specific Q&A pairs and responses
AI Provider Options
Use Genie AI or bring your own API keys
AI Training
Analytics

Performance & Insights

Track metrics and optimize your support

2-Tab Analytics System

Comprehensive metrics and visitor insights

Performance Tab

  • • Daily conversation trends
  • • Response time metrics
  • • Resolution rates
  • • Usage & cost tracking

Insights Tab

  • • Visitor behavior analysis
  • • Common questions tracking
  • • User satisfaction scores
  • • Engagement patterns

Built for Real Businesses

Features that actually matter

Magic Link Auth

Secure passwordless login with 6-digit codes

12 Languages

Interface available in multiple languages

Real-Time Data

Live updates without page refresh

Data Export

Export conversations in CSV format

Webhook Support

Real-time event notifications

Team Access

Role-based permissions system

Experience the Dashboard Today

Get instant access to your dashboard and start managing your AI chat support effectively

100 free conversations5-minute setupNo credit card required
AI Built