Powerful AI CapabilitiesThat Actually Work
Advanced AI technology with multi-language support, smart analysis, and flexible configuration. Train your AI with your content and let it handle conversations in over 100 languages.
Core AI Capabilities
Real features that power your customer support
Multi-Language Support
Communicate globally with automatic language detection
- 12 interface languages
- 100+ AI conversation languages
- Automatic language detection
- RTL support for Arabic
Knowledge Base Training
Train your AI with your specific content
- Website content scanning
- Document upload (PDF, DOC, TXT)
- Real-time knowledge updates
- Link collection for specific pages
Smart Conversation Analysis
AI-powered insights for every interaction
- 8 automatic visitor segments
- Sentiment analysis tracking
- Urgency level detection
- Topic classification
File & Document Processing
Handle attachments and documents in conversations
- Support for images, PDFs, documents
- Configurable file size limits
- Allowed file type management
- Secure file handling
Email & Lead Capture
Smart lead capture without being intrusive
- Configurable capture timing
- Optional skip option
- Magic link authentication
- Welcome email automation
Flexible AI Provider Options
Choose between managed or custom AI
- Genie AI (managed service)
- Custom OpenAI API support
- Custom Anthropic API support
- Configurable system prompts
Train Your AI With Your Content
Multiple ways to build your AI's knowledge base
Website Scanning
Automatically extract content from your website
- Auto-discovery of pages
- Smart content extraction
- Plan-based page limits
Document Upload
Upload PDFs, docs, and text files
- PDF, DOC, TXT, MD
- 10MB file size limit
- Instant processing
Link Collection
Add specific URLs to knowledge base
- Target specific pages
- Multiple URL support
- Subdomain scanning
Choose Your AI Provider
Use our managed AI or bring your own API keys
Genie AI (Recommended)
Managed AI service - we handle everything
- No setup requiredWorks out of the box
- Optimized for supportPre-trained for customer service
- Included in all plansNo additional API costs
Custom API (BYOAI)
Use your own OpenAI or Anthropic keys
- Full controlChoose your model & settings
- Custom promptsConfigure system behavior
- Direct billingPay provider directly
How We Compare
Real capabilities, not marketing fluff
| Feature | Genie AI | Others |
|---|---|---|
| Interface Languages | 12 languages | Usually 5-10 |
| Chat Languages | 100+ languages | 20-50 languages |
| Knowledge Sources | Website + Documents | Limited sources |
| File Attachments | ✓ Full support | Often limited |
| Lead Capture | ✓ Built-in | Separate tools |
| Custom AI Provider | ✓ BYOAI supported | ❌ Locked-in |
| Authentication | Passwordless | Traditional login |
Speak Every Language
Interface in 12 languages, AI conversations in 100+
Interface Languages (12)
Widget UI and dashboard
AI Chat Languages (100+)
Automatic detection & response
Experience Real AI Power
Start with 100 free conversations and see the difference our AI makes