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Integrations

Connect EverythingWork Seamlessly

Integrate Genie AI with your entire tech stack. From CRMs to helpdesks, we connect with the tools you love.

5,000+ apps via Zapier
Full REST API access
Real-time webhooks
Start Integrating

Integration Stats

Direct Integrations
25+
And growing
Via Zapier
5,000+
Apps connected
API Uptime
99.99%
Reliable
Setup Time
<5 min
Quick & easy

Popular Integrations

Connect with the tools your team already uses

Communication

๐Ÿ’ฌ
Available

Slack

Get chat notifications in channels

๐Ÿ‘ฅ
Available

Microsoft Teams

Collaborate with your team

๐ŸŽฎ
Available

Discord

Community support integration

๐Ÿ“ง
Available

Email

Email notifications and summaries

CRM & Sales

โ˜๏ธ
Available

Salesforce

Sync customer data automatically

๐ŸŽฏ
Available

HubSpot

Create contacts and deals

๐Ÿ“Š
Available

Pipedrive

Update leads from chat

๐Ÿ“ˆ
Coming Soon

Zoho CRM

Complete CRM integration

E-commerce

๐Ÿ›๏ธ
Available

Shopify

Order tracking and support

๐Ÿ›’
Available

WooCommerce

WordPress store integration

๐Ÿช
Available

Magento

Enterprise e-commerce

๐Ÿ“ฆ
Coming Soon

BigCommerce

Full store integration

Helpdesk

๐ŸŽซ
Available

Zendesk

Create tickets from chat

๐ŸŒฟ
Available

Freshdesk

Sync support tickets

๐Ÿ”ง
Available

Jira

Create issues from chat

โ„๏ธ
Coming Soon

ServiceNow

IT service management

Choose Your Integration Method

Multiple ways to connect based on your needs

Zapier

Connect with 5,000+ apps without code

  • Pre-built Zap templates
  • Custom workflows
  • Multi-step automations
  • Filters and conditions

REST API

Full API access for custom integrations

  • RESTful endpoints
  • Authentication tokens
  • Rate limiting protection
  • Comprehensive docs

Webhooks

Real-time event notifications

  • Instant notifications
  • Custom payloads
  • Retry logic
  • Event filtering

JavaScript SDK

Embed chat functionality anywhere

  • NPM package
  • TypeScript support
  • Event callbacks
  • Custom UI options
Developer Tools

Powerful API for Developers

Build custom integrations with our comprehensive API

API Endpoints

Full CRUD operations on all resources

/api/conversations

GET
POST
PUT
DELETE

Manage chat conversations programmatically

/api/messages

GET
POST

Send and retrieve messages

/api/visitors

GET
PUT

Track and update visitor information

/api/analytics

GET

Export analytics and reports

/api/settings

GET
PUT

Configure chat behavior

Webhook Events

Real-time notifications for all events

conversation.started
conversation.ended
message.sent
message.received
visitor.identified
agent.assigned
rating.submitted
tag.added

Quick Start Example

Send a message via API in seconds

// Send a message to a conversation
const response = await fetch('https://api.genie9.com/v1/messages', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    conversation_id: 'conv_123',
    content: 'Thanks for reaching out! How can I help?',
    role: 'agent'
  })
});

const message = await response.json();
console.log('Message sent:', message);

Ready to Connect Your Tools?

Start integrating Genie AI with your tech stack in minutes

5-minute setup5,000+ integrations99.99% API uptime