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Genie9

DMCA/Copyright Policy - Nygma.ai

Last Updated: March 18, 2025

This DMCA/Copyright Policy outlines how Genie9 LTD ("Genie9", "we", "us", or "our"), a company registered in England and Wales with company registration number 08669198, addresses claims of copyright infringement on the Nygma.ai service ("Service") and how we comply with the Digital Millennium Copyright Act ("DMCA") and other applicable copyright laws.

This Policy forms part of our Terms of Service. All capitalized terms not defined in this Policy have the meanings set forth in our Terms of Service.

1. Commitment to Copyright Protection

1.1 Respect for Intellectual Property

  • • We respect the intellectual property rights of others
  • • We require our users to comply with all applicable copyright laws
  • • We respond to notices of alleged copyright infringement as required by law

1.2 Zero-Knowledge Context

Our zero-knowledge encryption architecture means we cannot access the content of private encrypted files. We can only take action regarding:

  • • Publicly shared content that has been properly identified as infringing
  • • User accounts with repeated infringement notices

1.3 User Responsibility

  • • Users are solely responsible for ensuring they have the right to store and share content
  • • Storing or sharing content that infringes copyrights violates our Terms of Service
  • • Repeat infringers may have their accounts terminated

2. DMCA Compliance

2.1 Safe Harbor Provisions

  • • We comply with the safe harbor provisions of the DMCA (17 U.S.C. § 512)
  • • We have designated a DMCA agent for receiving copyright infringement notices
  • • We maintain policies for terminating repeat infringers

2.2 DMCA Agent

Our designated DMCA agent for receiving notices of claimed infringement is:

DMCA Agent

Genie9 LTD

3 Shortlands

W68DA, London

United Kingdom

Email: dmca@genie9.com

Phone: [To be provided]

2.3 Notice and Takedown Process

We follow the DMCA notice and takedown process as outlined in this policy.

3. Filing a DMCA Notice

3.1 Required Elements

To be effective under the DMCA, a notice of claimed infringement must include:

  1. 1.
    Identification of the copyrighted work claimed to have been infringed, or if multiple works are covered by a single notification, a representative list of such works
  2. 2.
    Identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate the material (such as specific file names, URLs, or account information)
  3. 3.
    Contact information for the complaining party, including name, address, telephone number, and email address
  4. 4.
    A statement that the complaining party has a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
  5. 5.
    A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner
  6. 6.
    Physical or electronic signature of the copyright owner or person authorized to act on behalf of the copyright owner

3.2 Submission Methods

DMCA notices should be sent to our DMCA agent via:

  • • Email: dmca@genie9.com (preferred method)
  • • Mail: Genie9 LTD, DMCA Agent, 3 Shortlands, W68DA, London, United Kingdom

3.3 Notice Processing

  • • Valid DMCA notices will be processed within 24-48 hours of receipt
  • • We will acknowledge receipt of valid notices
  • • Action will be taken as described in Section 4 below

4. Our Response to DMCA Notices

4.1 Content Removal

Upon receipt of a valid DMCA notice, we will:

  • • Expeditiously remove or disable access to the allegedly infringing material
  • • Notify the user who posted the material about the removal
  • • Provide the user with a copy of the DMCA notice

4.2 Zero-Knowledge Limitations

Due to our zero-knowledge encryption architecture:

  • • We cannot search within encrypted private files
  • • Users must identify specific shared links or publicly accessible content
  • • We cannot remove content from private encrypted storage that we cannot access

4.3 Account Actions

For repeat infringers:

  • • We maintain a policy of terminating accounts of users who are repeat infringers
  • • Multiple valid DMCA notices may result in account suspension or termination
  • • Account restoration may be possible after resolution of copyright disputes

5. Counter-Notification Process

5.1 Filing a Counter-Notice

If you believe your content was removed in error, you may file a counter-notice that includes:

  1. 1.Your physical or electronic signature
  2. 2.Identification of the material that was removed and the location where it appeared before removal
  3. 3.A statement under penalty of perjury that you have a good faith belief that the material was removed as a result of mistake or misidentification
  4. 4.Your contact information including name, address, telephone number, and email address
  5. 5.A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located (or London, England if outside the United States), and that you will accept service of process from the complainant

5.2 Counter-Notice Processing

Upon receipt of a valid counter-notice:

  • • We will provide a copy to the original complainant
  • • We will restore the content within 10-14 business days unless the complainant files a court action
  • • The complainant has 10 business days to file a court action to keep the content removed

6. Repeat Infringer Policy

6.1 Account Monitoring

  • • We maintain records of DMCA notices received for each user account
  • • Multiple valid notices may result in account review
  • • Repeat infringers are subject to account termination

6.2 Termination Procedures

Accounts may be terminated for:

  • • Multiple valid DMCA notices without successful counter-notices
  • • Pattern of infringing behavior
  • • Failure to respond to copyright complaints

6.3 Appeal Process

  • • Terminated users may appeal termination decisions
  • • Appeals must demonstrate that termination was in error
  • • Account restoration possible if copyright issues are resolved

7. International Copyright Compliance

7.1 Non-U.S. Copyright Laws

  • • We respect copyright laws in jurisdictions where we operate
  • • Notices under other copyright regimes (e.g., EU Copyright Directive) will be processed similarly to DMCA notices
  • • Local legal procedures may apply in some jurisdictions

7.2 International Notices

For copyright notices under non-U.S. law:

8. Proactive Measures

8.1 User Education

  • • Terms of Service clearly prohibit copyright infringement
  • • User guidelines about respecting intellectual property rights
  • • Resources about fair use and copyright compliance

8.2 Technical Measures

  • • Automated detection systems for publicly shared content (where technically feasible)
  • • Hash-based detection of known infringing content
  • • User reporting mechanisms for copyright violations

8.3 Platform Policies

  • • Prohibition on using the Service for copyright infringement
  • • Clear consequences for violations
  • • Regular policy updates to address new copyright issues

9. Limitations

9.1 Technical Limitations

Our zero-knowledge encryption architecture means:

  • • We cannot proactively scan encrypted content for copyright violations
  • • Detection limited to publicly shared or reported content
  • • Users maintain primary responsibility for compliance

9.2 Legal Limitations

  • • We comply with copyright law to the extent technically possible
  • • Some copyright enforcement measures may not be feasible
  • • Legal advice sought for complex copyright issues

10. Fair Use Considerations

10.1 Fair Use Evaluation

  • • We consider fair use defenses in appropriate cases
  • • Educational, commentary, and transformative uses may qualify for fair use
  • • Case-by-case evaluation of fair use claims

10.2 User Guidance

  • • Information about fair use doctrine provided to users
  • • Encouragement to consider fair use before filing notices
  • • Resources about copyright exceptions and limitations

11. Transparency

11.1 Transparency Reporting

  • • Regular reporting on copyright notices received and processed
  • • Statistics on content removals and restorations
  • • Information about repeat infringer policy enforcement

11.2 Process Transparency

  • • Clear procedures for notices and counter-notices
  • • Regular updates to copyright policies
  • • User notification about policy changes

12. Contact Information

For copyright-related inquiries:

DMCA Agent:

Email: dmca@genie9.com

International Copyright:

Email: international-copyright@genie9.com

General Legal Questions:

Email: legal@genie9.com

Mailing Address:

Genie9 LTD

DMCA Agent

3 Shortlands

W68DA, London

United Kingdom

12.1 Response Times

  • • DMCA notices: 24-48 hours for initial response
  • • Counter-notices: Processed within legal timeframes
  • • General inquiries: 5-7 business days

This DMCA/Copyright Policy was last updated on March 18, 2025. Please check our website for the most current version.

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