Terms of Service - Nygma.ai
Last Updated: March 18, 2025
1. Service Description
Nygma.ai is a zero-knowledge encrypted cloud storage service provided by Genie9 LTD ("Company," "we," "us," or "our"). The service allows users to store, sync, and share files with end-to-end encryption where only the user holds the decryption keys.
1.1 Zero-Knowledge Architecture
Our service is designed so that we cannot access, read, or decrypt your files. All encryption and decryption happens on your device using keys that only you control.
1.2 Service Features
- • Encrypted file storage and synchronization
- • Secure file sharing with password protection
- • Duress Mode for emergency situations
- • Time Bomb feature for automatic data protection
- • Cross-platform access via web, desktop, and mobile applications
2. Account Registration and Security
2.1 Account Creation
To use Nygma.ai, you must create an account by providing a valid email address and creating a secure password. You are responsible for maintaining the confidentiality of your account credentials.
2.2 Master Password
Your master password is the key to your encrypted data. We cannot recover or reset your master password. If you lose your master password, you will permanently lose access to your encrypted data.
2.3 Duress Mode
You may optionally set up a duress password that, when used, will display an alternative, decoy account to protect your real data in emergency situations.
3. Subscription Terms
3.1 Service Plans
We offer various subscription plans with different storage limits and features. Current pricing and plan details are available on our website.
3.2 Payment
Subscriptions are billed in advance on a monthly or annual basis. Payment is due immediately upon subscription activation and then on each renewal date.
3.3 Auto-Renewal
Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.
4. Cancellation and Refunds
4.1 Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
4.2 Refund Policy
We offer a 30-day money-back guarantee for new subscriptions. Refunds for other situations are handled according to our Refund Policy.
4.3 Account Termination
Upon cancellation, your account will be downgraded to our free plan limits. Data exceeding free plan limits may be deleted after a grace period.
5. Acceptable Use
5.1 Prohibited Content
You may not use our service to store, share, or transmit:
- • Illegal content or content that violates applicable laws
- • Content that infringes intellectual property rights
- • Malware, viruses, or malicious code
- • Content that promotes violence, hatred, or discrimination
- • Spam or unsolicited commercial communications
5.2 Prohibited Activities
You may not:
- • Attempt to reverse engineer or compromise our security systems
- • Use our service to attack or harm other systems or networks
- • Share your account credentials with others
- • Create multiple accounts to circumvent service limitations
- • Use automated systems to access our service without permission
14. Limitation of Liability
14.1 Service Disclaimers
Our service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied.
14.2 Liability Limits
Our total liability to you for any claims related to the service is limited to the amount you paid for the service in the preceding 12 months.
14.3 Consequential Damages
We are not liable for indirect, incidental, or consequential damages arising from your use of the service.
16. Governing Law and Dispute Resolution
16.1 Governing Law
These terms are governed by the laws of England and Wales.
16.2 Jurisdiction
Any disputes will be resolved exclusively in the courts of England and Wales.
16.3 Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class action lawsuits.
16.4 Limitation Period
Any claims must be brought within one year of the cause of action arising.
19. Contact Information
For questions about these terms or our service, contact us at:
This document was last updated on March 18, 2025. Please check our website for the most current version.