Disaster Recovery
Disaster recovery, included with every seat.
When the imaging workstation dies or ransomware hits the front desk, your practice comes back — machines, databases, and studies. Part of every Medical seat, on both plans; no add-ons, no appliance.
- Block-level imaging with app-consistent (VSS) backups
- Five recovery paths — from one file to a whole machine
- Cross-hardware restore — boot on different hardware
- Ransomware Canary — deterministic, works from day one
- Boot verification — proof your backup actually boots
Click to enlargeRecovery Methods
When disaster strikes, pick the fastest path.
Most products give one way to restore. We give five — a file instantly, a whole machine in ~5 min with Always-Ready or ~30–60 min cold, bare-metal in ~2–3 hours.
Always-Ready VM
A pre-launched, RDP-ready AWS VM that mirrors your last backup. The fast full-machine path.
Instant Recovery
Cold-boot any image as a raw EBS volume. Add Always-Ready to turn the cold rebuild into ~5 minutes.
Cloud Desktop
Boot any backup as a metered Windows VM — pay only while it runs. (→ ~5 min with Always-Ready.)
USB / Full System Restore
Cross-hardware bare-metal restore from a USB. No cloud required, air-gap-compatible.
Browse Files
Drill into any image and pull a single file in seconds. No full restore needed.
Backup Engine
Block-level. App-consistent. Deduped.
Block-Level Imaging
VSS snapshot + NTFS bitmap + dedup. Capture only what changed — even on imaging archives.
App-Consistent VSS
Coordinated VSS Writers for SQL-backed practice management and EHR databases.
Multi-Volume
Back up C: + D: + system reserved in one bootable image.
Encryption AES-256
Per-tenant keys. Zero-knowledge mode available.
Boots on the hardware you have today.
Your replacement machine isn't identical. Different chipset. Different storage controller. Different network card. Most backup products give you a recovery image that won't boot. We ship three tiers: same-hardware (instant), different-hardware with offline DISM driver injection (USB Recovery), and Cloud Desktop driver injection from our bastion (universal). Driver harvest library included — so the clinic is back on whatever PC the shop had in stock.
- Same-hardware (instant), USB cross-hardware (offline DISM), and Cloud Desktop (universal)
- Driver harvest library included — no per-restore licensing
- Works for the imaging workstation, the front-desk PC, and the practice server alike
Source
Imaging workstation
Intel Xeon · MegaRAID · Broadcom NIC
Target
Off-the-shelf PC
Different CPU · Different RAID · Different NIC → Boots.
Verification
We boot your backups. So recovery day isn't a surprise.
We don't trust “it backed up successfully.” We verify the image actually boots — capture a screenshot, log the result, surface it in your dashboard.
Frequency
Your images are boot-tested on a recurring schedule — not just checksummed.
Proof
Actual boot screenshot stored as evidence — not just a "success" flag.
On failure
Alert surfaces, image flagged, prevents silent recovery-day failure.
Ransomware Defense
We catch ransomware mid-attack. Before it reaches your imaging archive.
Ransomware encrypts over 30–120 minutes. Hourly backups can capture encrypted data and overwrite the clean version. Our canary detects tamper events before that happens, freezes the backup chain, and protects the last clean image — so your patient studies can't be silently encrypted.
Learn about Ransomware CanaryStorage & Retention
Local. Cloud. Both.
Local-Only Mode
Chunks stay on the clinic's disk or NAS. Cloud holds metadata only. Privacy-first; air-gap-compatible.
Hybrid (Local + Cloud)
Local for fast recovery, cloud for the offsite copy. The default for Medical seats.
4-Track Retention
Daily / weekly / monthly / yearly slot-based GFS pipeline. Pinned images never expire.
Reliability
Backups that survive bad networks.
Captive portal detection. Bandwidth limiter. Retry classification. Exponential backoff. We don't fail a backup because the clinic Wi-Fi flapped or someone walked behind a microwave.
Stall watchdog detects silently-hung backups and recovers them automatically. No 24-hour “in progress” jobs that turn out to be dead.
At a Glance
Everything DR, in every Medical seat.
Recovery paths
Always-Ready VM
Warm AWS VM, RDP-ready in ~5 min
Instant Recovery
Cold-boot any image as EBS in ~30–60 min (→ ~5 min with Always-Ready)
Cloud Desktop
Boot any backup as a Windows VM in ~30–60 min (→ ~5 min with Always-Ready)
USB Recovery
Cross-hardware bare-metal restore in ~2–3 hours
Browse Files
Drill into any image, grab one file. Instant.
Engine & verification
Block-Level Imaging
VSS snapshot + NTFS bitmap + dedup
App-Consistent VSS
Coordinated writers for SQL-backed practice systems
Encryption (AES-256)
Per-tenant keys, zero-knowledge mode available
Boot Verification
We boot your backups and prove they restore
Resilience & UI
Recovery Shield UI
Fortress + Escape views. Posture and recovery paired.
Network Resilience
Captive portal, retry, stall watchdog
Storage & retention
Local-Only Mode
Chunks on your disk or NAS. Air-gap-compatible.
4-Track Retention
Daily / weekly / monthly / yearly GFS pipeline
WORM Immutability
Write-once storage for audit-ready retention
One seat. Imaging, viewer, and disaster recovery.
From $25/user/month — DICOM support and full disaster recovery on every plan (Pro adds 1 TB + deeper DR retention). Start in 5 minutes. 15-day free trial.