The Cloud Backup play
Resell cloud backup. With an AI that runs it.
Not every customer asks for disaster recovery — but every customer needs backup. Sell BigMind as white-label cloud backup: endpoints, Microsoft 365 and Google Workspace, and 22 connectors in one place, with tiered storage economics, unified search, secure sharing, and Ops AI to run it all by conversation. Block-level disaster recovery is included underneath, so you can upsell it whenever the customer's ready.
Click to enlargeWhat your customers back up
Endpoints and the SaaS apps they live in.
On Standard and Pro, BigMind backs up far more than a folder of files. One agent and a web dashboard cover the devices, servers and cloud accounts your customers can't afford to lose — all under your brand. (DR-Only is disaster recovery alone, with no file backup.)
Endpoints
Windows, macOS and Linux file backup — 3 devices/user on Standard, 5 on Pro — with versioning and bulk operations.
Microsoft 365 & Google Workspace
Back up mailboxes, Drive and SharePoint so a deleted mailbox or a wiped Drive is recoverable, not gone.
22 cloud connectors
OAuth (Drive, OneDrive, Dropbox, Box), object storage (S3, B2, Wasabi, R2, Azure Blob, GCS and more) and protocol (SFTP, FTP, WebDAV).
Servers & databases
Windows Server backup (2 included on Pro) plus MySQL and MSSQL database backup for the customers who run their own stack.
Mobile
iOS and Android backup — photos, video, docs, contacts, messages and call logs. (Mobile agent rollout is in progress.)
Cloud Drive
A per-user virtual drive so customers can store and reach files directly, alongside their device backups.
Ops AI — run the whole thing by conversation.
No competitor in this price class has this. Ops AI is a conversational operations center that doesn't just answer questions — it executes real work across 76 tools in 17 domains: provision and search, change storage tiers, run restores, pull reports, manage users and policies. Every action is confirmation-gated, RBAC-enforced and fully audited — no silent deletes. It speaks 13 languages and even runs read-only monitoring from WhatsApp. For an MSP, it's how one technician manages a hundred customers.
★Ops AI
76 tools · 17 domains · 13 languages · confirmation-gated & audited · WhatsApp monitoring.
Stop paying hot prices for cold data.
Three storage tiers let you and your customers match cost to access. Lifecycle rules demote stale data automatically — no_access, no_modification or created_before conditions move it from Hot to Cold to Deep Freeze, cutting storage cost 40–70% without anyone lifting a finger. For an MSP managing client storage budgets, the tiering spread is a margin lever you set.
Per TB / month
Lifecycle rules auto-demote stale data · dedup + compression on by default.
Find it and share it
A unified explorer your customers actually use.
Backup is only useful if you can find what's in it. BigMind makes every customer's protected data searchable and shareable — the kind of day-to-day utility that turns backup from a grudge purchase into a tool they open every week.
Discover & unified search
Full-text and scoped search (@tag:, folder:, type:, ext:, device:) across device backups, the cloud drive and team drives — plus AI face/person search and Photos, Albums and Timeline views.
Share & collaborate
Secure links, email and team-folder shares with passwords, expiry, download limits, domain restriction and view-only vs download — with comments, reactions and a full access audit log.
Client workspaces
Isolated, branded, role-based workspaces — 10 on Standard, unlimited on Pro — each with a client portal and document requests, for clean multi-tenant separation.
Automation and reports that sell the managed plan.
The features MSPs charge for: lifecycle and retention rules, eight alert types (with Slack, Teams and webhook channels on Pro), and scheduled reports — all from one Automation Hub. Pull revenue, health and activity reports and export them as CSV, Excel or JSON for your customers and their auditors. (Exports are data files — there is no branded-PDF generator.)
Automation Hub
3 rules on Standard · unlimited on Pro · audit log on every action.
Which plan to sell
Cloud backup starts at Standard.
Cloud backup, the connectors, storage tiering, search, sharing and Ops AI all live on Standard and above. Pro adds WORM immutability, all app-consistent VSS writers and the AI Lens Medical add-on. DR-Only is disaster recovery alone — no file backup — for customers who only want recoverability.
DR-Only — $5/user
Disaster recovery + Ransomware Canary, no file backup. Not the Cloud Backup play — sell this when the customer only needs recoverability.
Standard — $10/user
The Cloud Backup play: file + SaaS backup, 22 connectors, storage tiering, search, sharing, workspaces, automation and Ops AI — with DR included.
Pro — $24/user
Everything in Standard plus WORM immutability, all VSS writers and the AI Lens Medical add-on for the medical view.
How you sell it
From signup to a backed-up customer in four steps.
Sign up free
Instant self-serve signup — $200 in welcome credits, no approval queue and no card. Sell from day one, pay as you go.
Brand it
Add your logo, colors and custom domain across the dashboard and storefront; we build your branded backup agent.
Price the backup plan
Repackage Standard under your own name and price, or build a Custom Plan with the storage and add-ons a customer needs.
Provision & protect
Spin up the customer from your storefront; endpoints, M365 and Google Workspace start backing up under your brand.
Resell cloud backup under your brand.
Instant signup — $200 in welcome credits, no credit card. Sell from day one, pay as you go. Backup, SaaS protection and Ops AI, white-labelled as yours — with disaster recovery built in.