BigMind Resilience Partner Tiers
Six tiers. Explicit wholesale at every level.
Pick a monthly commitment and unlock a lower per-seat wholesale price. Explorer is free and pay-as-you-go — you can sell from day one at 10% off list; Starter through Enterprise commit you to deeper wholesale. Every price below is the exact dollar amount you pay Genie9 — read straight from the catalog, never a percentage off.
The commitment ladder
Standard wholesale falls $10 → $6 at Growth → $3 at Enterprise. You set the retail price.
The commitment ladder
What each tier unlocks.
Your monthly commitment sets your wholesale prices and your limits. Explorer is a free, pay-as-you-go account — you can sell from day one at 10% off list, funded purely by credit top-ups, with no commitment. Starter and up commit you to deeper wholesale. Higher commitment means lower per-seat wholesale, more custom domains and a higher level of support.
| Tier | Monthly commitment | Can resell? | Custom domains | Support |
|---|---|---|---|---|
| Explorer | $0 · pay as you go | Yes — 10% off list | 0 | Self-serve docs |
| Starter | $300 / mo | Yes | 1 | Email support |
| Growth | $800 / mo | Yes | 1 | Priority email |
| Business | $1,500 / mo | Yes | 2 | Priority + onboarding |
| Scale | $4,000 / mo | Yes | 3 | Dedicated channel manager |
| Enterprise | $8,000 / mo | Yes | 100 | Dedicated + SLA |
Note: Explorer is capped at 0 custom domains. Domains lift to the tier limit once you commit to Starter or above.
Per-user wholesale
What you pay Genie9 for each plan, by tier.
DR-Only, Standard and Pro at every commitment level. The Explorer column is the pay-as-you-go wholesale (10% off list); from Starter on, your wholesale drops further as your commitment rises. These are explicit catalog dollars — not retail minus a percentage.
| Plan (per user / mo) | Explorerpay as you go | Starter | Growth | Business | Scale | Enterprise |
|---|---|---|---|---|---|---|
| DR-Onlylist $5.00 | $4.50 | $3.50 | $3.00 | $2.50 | $2.00 | $1.50 |
| Standardlist $10.00 | $9.00 | $7.00 | $6.00 | $5.00 | $4.00 | $3.00 |
| Prolist $24.00 | $21.60 | $16.80 | $14.40 | $12.00 | $9.60 | $7.20 |
Plans reach their deepest discount at Enterprise — Standard $10 → $3, Pro $24 → $7.20. You set the retail price your customers pay and keep the difference. The legacy “basic” plan is not offered.
Add-ons discount less than plans — on purpose.
Storage, database and AI Lens add-ons get smaller per-tier discounts than the base plans, so your add-on margin stays healthy. Hot Storage 1TB only reaches roughly 60% off at Enterprise ($15 → $6, versus the plans' ~70%), and AI Lens Medical only about 47% off ($15 → $8) and is flat across Starter/Growth ($12) and across Business/Scale ($10). There is one AI Lens — Medical. Workspaces are a base-plan feature, kept only as a legacy read-only line.
Discount depth at Enterprise
Higher commitment lowers every line — but plans always drop fastest.
Add-on wholesale
Every add-on, by tier.
Storage (Hot / Cold / Deep Freeze), database backup (MSSQL / MySQL), extra servers and AI Lens Medical. The Explorer column is the pay-as-you-go wholesale (10% off list); each tier sets an explicit add-on wholesale. Deep Freeze, MSSQL, MySQL and AI Lens Medical are not available on DR-Only; extra servers are account-level.
| Add-on (unit / mo) | Explorerpay as you go | Starter | Growth | Business | Scale | Enterprise |
|---|---|---|---|---|---|---|
| Hot Storage 1TBper user | $13.50 | $12.00 | $10.50 | $9.00 | $7.50 | $6.00 |
| Hot Storage 500GBper user | $6.75 | $6.00 | $5.25 | $4.50 | $3.75 | $3.00 |
| Cold Storage 1TBper user | $7.20 | $5.60 | $4.80 | $4.00 | $3.20 | $2.40 |
| Cold Storage Expediteper GB | $0.027 | $0.021 | $0.018 | $0.015 | $0.012 | $0.009 |
| Deep Freeze 1TBper user | $4.50 | $3.50 | $3.00 | $2.50 | $2.00 | $1.50 |
| MSSQL Backupper DB | $9.00 | $7.00 | $6.00 | $5.00 | $4.00 | $3.00 |
| MySQL Backupper DB | $4.50 | $3.50 | $3.00 | $2.50 | $2.00 | $1.50 |
| Extra Servereach, account | $4.50 | $3.50 | $3.00 | $2.50 | $2.00 | $1.50 |
| AI Lens Medicalper user | $13.50 | $12.00 | $12.00 | $10.00 | $10.00 | $8.00 |
GB-priced add-ons (Cold Storage Expedite) bill by the gigabyte; per-user add-ons bill per seat; extra servers bill per server at the account level.
Which price wins
Price-resolution precedence.
When a seat is provisioned, the wholesale price is resolved in a fixed order. The cosmetic discount percentage on a tier is never used in the math — it is advisory only.
1 · Admin override
A per-partner pricing override set by Genie9 admins always wins, if present.
2 · Distributor template
A partner under a distributor takes the distributor pricing template ahead of its own tier.
3 · Partner-tier price
Otherwise the explicit wholesale for the partner’s own commitment tier applies.
4 · Explorer pay-as-you-go price
If nothing else is set, the Explorer pay-as-you-go price (10% off list) is the fallback.
Yearly = monthly × 10 (two months free). Custom-plan wholesale is recomputed live on every read: total = (base per seat + Σ per-seat add-ons) × seats + Σ account add-ons. The advisory tier discount percentage is never part of this calculation.
Getting to a tier
From free account to your wholesale rate.
Sign up free
Instant self-serve signup — $200 in welcome credits, no approval queue and no card. You start pay-as-you-go on Explorer and can sell immediately at 10% off list.
Pick a commitment
Commit to Starter, Growth, Business, Scale or Enterprise any time to set a monthly commitment and unlock deeper wholesale.
Provision customers
Add seats and add-ons; credits draw down daily at your tier’s explicit wholesale cost.
Move up anytime
Raise your tier as you grow — lower wholesale takes effect immediately on new provisioning.
Want to onboard and price other partners? Distributor status is invite-only — talk to the channel team.
Sign up free and lock in your wholesale tier.
Instant signup — $200 in welcome credits, no credit card. Sell from day one, pay as you go. Distributor pricing is invite-only; talk to our channel team.