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White-label & branding

Your logo. Your domain. Your agent. Your product.

Customers never see BigMind. Your logo, brand colors, company name and favicon flow into a full theme across the dashboard, storefront, login and emails — served from your own domain, behind a backup agent built and branded just for you.

The branding hub - visual identity, marketing, preview, custom domain and email sender, with your brand URLClick to enlarge
0 colors
full CSS theme
primary · secondary · accent → every surface
0
branded emails
partner-overridable transactional templates
Your domain
CNAME + managed SSL
Starter tier and above
Your agent
built per-partner
CI pipeline, your installer

Visual branding

Three colors and a logo become a whole product.

Branding lives on your partner record and is resolved at render time, so a change flows everywhere at once. Set a light and dark logo, a favicon and three brand colors — and BigMind generates a full CSS-variable theme behind your storefront and dashboard.

Logo — light & dark

Upload a logo for each theme; served securely and rendered everywhere your customers look. No BigMind logo anywhere.

Brand colors → full theme

Pick primary (main), secondary (supporting) and accent (highlight). We generate a complete CSS-variable theme plus background, text and status colors.

Favicon

Upload your own favicon (ICO supported) and it becomes the page icon on your storefront tab.

Company name

Your company name replaces the product name across the storefront and portal — kept in sync with your partner profile automatically.

Login background & marketing

A live-previewed animated login background tuned to your colors, plus your own badge, headline, tagline and feature bullets on the storefront login.

Branded storefront chrome

Every storefront page pulls your branding — your logo, your product name and your theme on share pages, sign-up and provisioning.

The branding editor - brand colors and an animated login background with a live previewClick to enlarge
What your customers sign in to

A login screen that's unmistakably yours.

Your customers never meet BigMind at the door. The storefront login carries your logo, product name, tagline and feature bullets over your animated, on-brand background — passwordless, with a magic link and a 6-digit code.

A fully white-labeled customer login - the partner's logo, tagline and feature list over a branded backgroundClick to enlarge
Branded transactional emails

Eleven emails that come from you, not us.

Set your from-name, from-address, reply-to and an HTML signature, then customize the eleven transactional templates customers actually receive — welcome, verification, alerts and more. Add your own DKIM sender domain so mail is sent and signed under your name.

A customer welcome email

YB
Your Brandhello@yourbrand.com

Welcome to Your Brand backup

Your account is ready. Your data is protected with block-level disaster recovery and ransomware detection.

Open your dashboard

11 partner-overridable templates · custom DKIM sender domain · your signature.

No leftover BigMind branding

"Powered by BigMind" lifts as you grow.

Tier-derived, not a toggle

The "Powered by BigMind" badge is automatic on the entry tiers and disappears once your white-label tier rises — it is not a free on/off switch. Move up the ladder and it simply goes away.

A clean, fully-yours storefront

On the higher tiers the badge is gone entirely, so customers see only your brand from sign-up through recovery — nothing pointing back to BigMind.

On the entry tiers the badge links back to BigMind; higher tiers remove it automatically. See which tier removes it →

Custom domains

Run it on your own domain — with SSL.

Point a CNAME at our edge, verify it, and your branded portal and storefront answer on your domain. TLS certificates are issued and managed for you on AWS, and DNS verification is automatic. Custom domains are a paid feature from the Starter tier up; the free pay-as-you-go Explorer tier and accounts inside the welcome-gift window don't include one.

Add a CNAME record

TypeHostTarget
CNAMEbackupbigmind2.genie9.com
DNS verificationResolves
SSL certificateActive (AWS-managed)

Allowed targets: bigmind2.genie9.com or bm2.genie9.com. Certificates are issued on AWS, not by you.

Domain allowance by tier

More domains as your commitment grows.

Each commitment tier sets how many custom domains you can connect — enforced when you list and when you add a domain. The free pay-as-you-go Explorer tier and accounts inside the welcome-gift window get none; provisioning a domain starts at Starter.

TierMonthly commitCustom domains
Explorerpay as you go · no domains$00
Starter$3001
Growth$8001
Business$1,5002
Scale$4,0003
Enterprise$8,000100

Explorer (pay-as-you-go) and accounts inside the welcome-gift window get 0 domains; the allowance applies once you commit to Starter ($300/mo) or above. See the full tier ladder →

Partner settings - adding a custom domain with managed SSL for a fully white-labeled subscriber experienceClick to enlarge
Branded agent

Customers install your installer — not ours.

We build a backup agent branded as your product. Trigger a build and a real CI pipeline compiles signed installers for Windows, Linux and macOS (full and lite variants) with your branding baked in. Builds are rate-limited to keep the pipeline healthy — up to five per day with a short cooldown between them.

Branded agent build

Windows (amd64 / arm64)Built
Linux (amd64 / arm64)Built
macOSBuilt
Variants: full & lite · up to 5 builds/day · 10-minute cooldown

You control the rollout

Approve every update before it reaches your fleet.

Per-partner CI build

A real CI pipeline pulls your latest branding and compiles installers for every platform — your name, your icon, your product.

Approve, push or reject

New agent versions wait for you. Approve, push or reject updates to your customers, with a configurable delay before rollout.

Branded recovery media

The same pipeline produces your branded USB-creator and recovery-ISO artifacts, so even bare-metal recovery looks like your product.

Reporting

Export the data — in the format you need.

Pull partner reports for your own records and customer reviews. Exports are available as CSV, Excel and JSON so they drop straight into your spreadsheets and tools. Note: report exports are raw data files — there is no branded-PDF report generator, so don't promise customers a logo'd PDF.

Export report

CSVExcelJSON

Raw data exports — no branded PDF generation.

How it works

Fully branded in four steps.

1

Add your brand

Upload your light/dark logo and favicon, set your three brand colors and your company name — a full theme is generated for you.

2

Connect your domain

On Starter and above, point a CNAME at our edge; we verify DNS and issue managed SSL automatically.

3

Build your agent

Trigger a per-partner CI build and get signed, branded installers for Windows, Linux and macOS.

4

Go live

Customers sign up on your domain, get emails from you, and install your agent. They never see BigMind.

Make BigMind Resilience your own product.

Instant signup — $200 in welcome credits, no credit card. Sell from day one, pay as you go. Want to distribute branding and pricing to a network of sub-partners instead? That's invite-only — talk to our channel team.